Terms & Conditions

Terms and Conditions cashsweep1 — Complete Malaysia User Guide

This document outlines the rules, rights, and responsibilities you hold as a cashsweep1 member. Please read carefully before registering or using any of our services. Creating an account means you fully agree to all terms stated herein.

Updated: 1 January 2026  |  Malay
Minimum age of 18
One account per user
KYC is required for withdrawals
Withdrawal in 5 Minutes
Key Summary

Key Things You Need to Know

Account Eligibility & Registration

You must be at least 18 years old to register. Each individual is permitted only one active account. Information provided during registration must be accurate, complete, and kept up to date at all times.

Bonus & Wagering Requirements

All bonuses are subject to the wagering requirements explicitly stated in each promotional offer. cashsweep1 reserves the right to withdraw any bonus if wagering requirements are breached or if there are signs of abuse.

Deposit & Withdrawal of Funds

All deposits and withdrawals are processed through legitimate payment methods. Withdrawals require successful KYC verification. cashsweep1 does not charge any processing fees for standard withdrawals.

Account Security & Confidentiality

You are fully responsible for maintaining the confidentiality of your cashsweep1 account password and login credentials. All activity occurring under your account is considered your own action.

Responsible Gaming

Cashsweep1 provides responsible gaming tools including deposit limits, loss limits, cooling-off periods, and self-exclusion. Use of these tools is strongly encouraged to ensure your gaming activity remains enjoyable and in control.

Account Termination & Suspension

Cashsweep1 reserves the right to suspend or terminate accounts involved in fraud, bonus manipulation, money laundering, or any violation of these terms. Legitimate funds will be returned upon completion of the investigation.

Quick Summary

Cashsweep1 Key Information Table

Item Details
Minimum Age Requirement 18 years and above
Number of Accounts One (1) account per individual only
Minimum Deposit RM 10
Minimum Withdrawal RM 30
Withdrawal Time Under 5 minutes (KYC-verified accounts)
Withdrawal Fee No charges for standard methods
Bonus Validity Period Stated in each promotional offer
Accepted Currencies Malaysian Ringgit (MYR)
Service Language Malay, English, Mandarin
Customer Support 24 hours a day, 7 days a week

1Acceptance of Terms

By accessing, registering, or using any part of the cashsweep1 platform — whether through the website at cashsweep1.app or the official mobile app — you automatically agree to be bound by all terms and conditions set out in this document, together with our Privacy Policy and Responsible Gaming Policy.

If you disagree with any part of these terms, you are requested to discontinue use of cashsweep1 services. Continued use of the platform following any amendment to the terms constitutes your acceptance of those changes.

These terms and conditions constitute a legally binding agreement between you and cashsweep1. Please read them carefully and keep a copy of this document for your reference.

2Account Eligibility

To register and use cashsweep1 services, you must meet all of the following eligibility requirements:

  • Age at least 18 years old at the time of registration
  • Is an individual with full legal capacity to enter into a binding agreement
  • Not located in a country or region where use of this platform is prohibited by law
  • Never previously blacklisted or banned from the cashsweep1 platform
  • Not an employee, contractor, or immediate family member of a cashsweep1 employee

Cashsweep1 reserves the right to request proof of age at any time and will temporarily suspend an account while verification is carried out if there are doubts regarding a user's eligibility. Should an underage player be found to have used the platform, all funds will be frozen and the case will be referred to the relevant authorities.

Important Notice: Registration by individuals under the age of 18 is strictly prohibited. cashsweep1 enforces rigorous age verification and cooperates with authorities in the event of any violation.

3Registration & KYC Verification

Upon registration, you are required to provide truthful, accurate, and complete information including your full name, date of birth, email address, phone number, and any other requested details. cashsweep1 reserves the right to decline registration or terminate any account that uses false or unverifiable information.

KYC (Know Your Customer) Verification Process is required to process fund withdrawals. Documents required for KYC include:

  • A copy of your identity card (MyKad) or valid passport
  • Proof of current address (bank statement or utility bill not older than 3 months)
  • Proof of payment method used (if required)

The KYC review process is typically completed within 1 to 2 business days. Once KYC is verified, withdrawals will be processed automatically in under 5 minutes. cashsweep1 guarantees the security of all submitted documents through 256-bit SSL encryption.

Each individual is only permitted to hold one (1) active account only. If a person is found to hold more than one account, cashsweep1 reserves the right to close all related accounts and forfeit any balances and winnings.

4Deposit & Withdrawal of Funds

Cashsweep1 supports a wide range of popular deposit and withdrawal methods in Malaysia, including DuitNow, FPX, internet banking from various local banks, and digital wallets listed on the platform. All transactions are processed in Malaysian Ringgit (MYR).

Deposit-Related:

  • The minimum deposit amount is RM 10 per transaction
  • Deposits are credited to your cashsweep1 account automatically within minutes
  • Cashsweep1 does not charge any deposit processing fees
  • Deposited funds must be used for gaming purposes and not solely to obtain deposit bonuses

Withdrawal-Related:

  • The minimum withdrawal amount is RM 30 per transaction
  • Withdrawals are processed in under 5 minutes for accounts that have completed KYC
  • The first withdrawal must use the same method as the first deposit
  • Cashsweep1 reserves the right to request additional verification for withdrawals exceeding certain limits
  • No limit on the number of daily withdrawals, subject to the daily amount limit set on your account

All player funds are held in accounts separate from cashsweep1's operational accounts, ensuring your money is always safe and available for withdrawal at any time.

5Bonus & Promotions

Cashsweep1 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, rebates, free spins, and loyalty programmes. Each bonus offer is subject to specific terms stated on the relevant promotions page.

General terms applicable to all cashsweep1 bonuses:

  • Wagering requirements (rollover) must be met before winnings from bonuses can be withdrawn
  • Bonuses are limited to one account, one device, one IP address, and one payment method only
  • Received bonuses have a stated validity period — expired bonuses will be automatically forfeited
  • Cashsweep1 reserves the right to modify, suspend, or cancel any promotional offer at any time without prior notice
  • Using multiple accounts or other methods to abuse bonuses will result in account termination and forfeiture of all funds

Cashsweep1 employs advanced detection systems to identify bonus abuse activity. Any attempt to exploit promotions through unfair means, including excessive hedging, is considered a violation of these terms.

6Game Rules

All games offered at cashsweep1 use Random Number Generator (RNG) technology that has been certified by independent international auditing bodies. This ensures every game outcome is completely random and fair for all players.

General game rules applicable at cashsweep1:

  • Game results recorded by the cashsweep1 server are final and binding
  • In the event of a technical issue during gameplay, cashsweep1 reserves the right to void the affected round and return the wagered amount to the player
  • Confirmed wagers cannot be cancelled by the player
  • Minimum and maximum betting limits for each game are displayed within the respective game interface
  • Cashsweep1 is not responsible for losses resulting from internet connection failures on the player's end

For live casino games with real dealers, all session recordings and game logs are retained for 90 days for the purpose of resolving any disputes that may arise.

7Prohibited User Conduct

Cashsweep1 players are required to conduct themselves in an honest, responsible manner that is respectful to other players and platform staff. The following activities are strictly prohibited and may result in account termination and legal action:

  • Opening or using more than one account (multiple accounts)
  • Using automation software, bots, or any tools to gain an unfair advantage
  • Attempting to hack, breach, or disrupt the security of the cashsweep1 system
  • Money laundering through repeated deposits and withdrawals
  • Using stolen or unauthorised credit card or bank account information
  • Colluding with other players to cheat at table games
  • Abusing the bonus system or unfairly seeking promotional arbitrage
  • Distributing obscene, harmful, or inappropriate content through the platform's communication features

Important Notice: cashsweep1 cooperates closely with the relevant authorities in fraud and money laundering investigations. All suspicious cases will be reported to the appropriate authorities.

8Privacy & Data Protection

Cashsweep1 takes the protection of your personal data seriously. All information you provide is collected, processed, and stored in accordance with our detailed Privacy Policy, which can be found on the Privacy Policy.

In summary, cashsweep1 is committed to:

  • Not sell, rent, or share your personal data with third parties for marketing purposes without your consent
  • Uses 256-bit SSL encryption for all data transmitted between your device and our servers
  • Retaining personal data only for the period required by legal and operational obligations
  • Grants you the right to access, correct, or request deletion of your personal data

9Liability Limits

Cashsweep1 provides its platform services on an "as-is" basis. While we strive to ensure the platform operates without interruption at all times, we do not guarantee that the service will be free from technical disruptions, delays, or errors.

Cashsweep1 shall not be liable for:

  • Indirect, consequential, or special losses arising from the use of the platform
  • Losses resulting from internet connection failures, device issues, or disruptions beyond our control
  • Actions or omissions by third parties, including payment providers or game providers
  • Losses arising from unauthorised access to your account due to your own negligence

Cashsweep1's maximum liability under any circumstances is limited to the total amount deposited by you within the 30 days prior to the claim being made.

10Account Termination & Suspension

Cashsweep1 reserves the right, at our absolute discretion, to suspend, restrict, or terminate your account at any time if:

  • You have breached any terms outlined in this document
  • Signs of fraud, manipulation, or suspicious activity have been detected on your account
  • Cashsweep1 has received instructions from the authorities to restrict your account
  • You have applied for self-exclusion through the responsible gaming tool
  • Your account has been inactive for more than 12 consecutive months

In cases of account termination not involving a breach of terms, any valid remaining balance will be returned to you via the original payment method within 5 to 10 business days after the investigation is complete. You may also close your own account at any time by contacting our customer support team.

11Amendment of Terms

Cashsweep1 reserves the right to amend, update, or replace any part of these terms and conditions at any time. Material changes will be communicated to members via registered email or in-platform notification at least 7 days before the amendments take effect.

Your continued use of the cashsweep1 platform after the effective date of any amendment to these terms constitutes your acceptance of and agreement to those changes. We encourage you to review this page periodically to stay informed of the latest applicable terms.

The "Last Updated" date displayed at the top of this document will always reflect the date of the most recent amendment.

12Contact Us

If you have any questions, concerns, or complaints regarding these terms and conditions or any aspect of cashsweep1's services, please reach out to our team through the following channels:

  • Live Chat: Available 24/7 directly within the cashsweep1 platform
  • Support Email: [email protected] (reply within 24 hours)
  • Telegram: Contact our support agent via cashsweep1's official Telegram channel

Our multilingual customer support team (Bahasa Malaysia, English, and Mandarin) is available around the clock, every day. We are committed to resolving every enquiry thoroughly, fairly, and as promptly as possible.

cashsweep1 is committed to full transparency. If you are not satisfied with our support team's response, you may request that your case be escalated to management for further review.

Ready to Get Started?

Register & Start Playing at cashsweep1 Today

You have read and understood our terms. Now it's time to join over 200,000 Malaysian players who have enjoyed a safe, fair, and exciting gaming experience at cashsweep1.

Bahasa Melayu